Chatwoot

Platform

Cloud or self-hosted customer support conversations with REST APIs

Price: Free core and Cloud tier; paid plans
Access: Application user access token

About

Customer support inbox with APIs to create, assign and reply to conversations and embed a custom chat experience. Use Cloud or self-host the MIT core. Installation-level Platform APIs require self-hosted or managed installations.

What you can do with it

Create and assign support conversations from your application
Read customer conversations and send support replies through the API
Embed customer chat backed by a support inbox you can self-host

Get started

Create a Cloud account or deploy Chatwoot yourself
Configure an inbox and copy your user access token from Profile Settings
Use the account ID in Application API requests

Example

curl "https://$CHATWOOT_HOST/api/v1/accounts/$CHATWOOT_ACCOUNT_ID/conversations" \
  -H "api_access_token: $CHATWOOT_ACCESS_TOKEN"

Details

Hosting: Hosted service, Self-hosted
Available in: Worldwide
MCP server: None