Intercom

API

Support tickets, customer conversations and an official remote MCP

Price: Free trial; seat and usage-based plans
Access: Access token or OAuth

About

APIs for support tickets, conversations, contacts and Help Center articles. Its remote MCP supports US and EU workspaces, not AU. MCP can add internal notes and edit articles, but customer-facing replies use the REST API.

What you can do with it

Create support tickets and manage customer conversations through the REST API
Search support context and add internal notes with the official remote MCP
Sync customer contacts and maintain Help Center articles

Get started

Create an Intercom workspace and an app in Developer Hub
Grant relevant permissions and obtain an access token
Use your workspace's US, EU or AU REST API base URL

Example

# US workspace; EU: api.eu.intercom.io, AU: api.au.intercom.io
curl "https://api.intercom.io/conversations?per_page=10" \
  -H "Authorization: Bearer $INTERCOM_ACCESS_TOKEN" \
  -H "Accept: application/json"

Details

Hosting: Hosted service
Available in: Worldwide
MCP server: Remote
Works with: Intercom