Zendesk

API

Help desk platform with REST APIs for tickets, users and organizations

Price: Free trial, then paid
Access: OAuth access token

About

Zendesk is a hosted help desk. Its Support (Ticketing) API creates, updates and searches tickets, users and organizations, and triggers and webhooks automate workflows. New integrations should use OAuth access tokens, since API tokens are deprecated. There is a trial but no free plan.

What you can do with it

Create support tickets from forms, emails or your app's error reports
Search, update and assign tickets and sync them with other tools
Pull ticket and user data into dashboards or a CRM

Get started

Create an OAuth client in Zendesk Admin Center
Get an access token for your Zendesk subdomain

Example

curl -X POST "https://$ZENDESK_SUBDOMAIN.zendesk.com/api/v2/tickets.json" \
  -H "Authorization: Bearer $ZENDESK_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{"ticket":{"subject":"Printer offline","comment":{"body":"My printer is offline."}}}'

Details

Hosting: Hosted service
Available in: Worldwide
MCP server: None
Works with: Zendesk